How Can We Help You?
Frequently Asked Questions
- I haven't received the registration email.
- I forgot my password.
- I can't sign in.
- I want to know why my credit card won't work.
- I made a mistake and want to cancel my point purchase.
- Why don't some manga have a 48hrs/unlimited option available?
- Will my points disappear if I don't use them?
Inquiries
If you have any other inquiries, please click "Inquiries".
Please contact us via e-mail. We are not available via phone from outside of Japan.