The much requested Bundle Purchase feature is now available on Renta!
Purchases of 2 or more books made from item pages, My Books (when the display method is set to "Series",) and other pages containing unpurchased volumes can now be made as a single transaction.

Please note that some items may still be unavailable for Bundle Purchase.

We will be conducting maintenance on our host servers at 4:00 A.M., October 7, 2019 (JST). Certain features of Renta! may be unavailable during this time. The site should resume normal operation after a few minutes.

We apologize for any inconvenience this may cause.

To all Renta! users outside of Japan,

Effective immediately, Renta! will no longer charge Japanese sales tax (8%) to our users outside of Japan when purchasing points or manga with cash at its English website (https://www.ebookrenta.com/).

As you may be aware, Renta! has both English site (https://www.ebookrenta.com/) and Japanese site (https://renta.papy.co.jp/). Japanese tax laws require us to charge Japanese sales tax when users in Japan purchase points or manga with cash at our Japanese site. We recently learned that we have mistakenly charged Japanese sales tax to Renta! users outside of Japan.

We understand the scale of the impact on our users and we are deeply sorry for our oversight.
We sincerely apologize for any inconveniences our oversight has caused our users outside of Japan.

All sales tax-related text and content on Renta! will be corrected immediately, and we will be returning the overcharged Japanese sales tax, plus 10% of the total overcharged tax, in the form of points, to all users who have purchased points or manga after July, 2017, the launch date of our English site.

You will receive these points if you:
- You used Renta! outside of Japan
- Have purchased points with a credit card after July, 2017
- Have purchased points via PayPal after July, 2017
- Have purchased a Renta! product with a credit card after July, 2017

We will start the refund process immediately following site-wide changes. It may take some time before you receive your points, and we thank you for your patience. The refund will appear in your Point History page (https://www.ebookrenta.com/renta/sc/frm/hist/) as "Overcharged Tax Refund."

Customers who wish to receive the refund as money must contact Renta! using the contact form below.
Refund contact form: https://secure.ebookrenta.com/renta/sc/ssl/refund.cgi

Please note that cash refunds will not include an extra 10% of the total overcharged Japanese sales tax.

If you have any questions or concerns, please contact us using the form on the following page.
https://www.ebookrenta.com/renta/sc/frm/page/help/inquiry.htm

Once again, we apologize and thank all our users for their patronage.

PAPYLESS GLOBAL, INC.
Managing Director: Yasuko Matsui

The following title will no longer be available for purchase after 10:00 A.M., September 20, 2019(JST):

- Ghostly Encounters of the Erotic Kind Author : Nakai

Users who have previously purchased this title permanently will be able to access it from My Books (Bookshelves) even after the end of sales. This title is currently still available for rent or purchase. Users who wish to read it should do so before the removal date specified above.

We sincerely apologize for any inconvenience this may have caused.
Thank you very much for using Renta!

The following title will no longer be available for purchase after 10:00 A.M., August 20, 2019(JST):

- Stuck Together for 365 Days -We're a Match!- Author : Niiya Kuroneko

- I'm Taking You in for Questioning -Fallen Straight Policeman- Author : Niiya Kuroneko

- Yakuza Maid - No Moral Code Tells You to Say No! Author : Niiya Kuroneko

- One Straight Man in the House Author : Niiya Kuroneko

Users who have previously purchased this title permanently will be able to access it from My Books (Bookshelves) even after the end of sales.

Additionally, the following title scheduled for release on August 20, 2019(JST) will not be released.

- My Assigned Nurse is My Childhood Friend -Hey, Do More for Me, Will You?- (1) : Niiya Kuroneko

We sincerely apologize for any inconvenience this may have caused.
Thank you very much for using Renta!

Due to an update issue, new user registration and sign-in via Twitter have been unavailable between July 31 (Wednesday) until August 5 (Monday). The error has now been fixed.
We apologize for any inconvenience the problem may have caused you.
Thank you for your understanding and continued support.

The following title will no longer be available for purchase after 10:00 A.M., July 31, 2019(JST):

- Dash! Author : Isaku Natsume

Users who have previously purchased this title permanently will be able to access it from My Books (Bookshelves) even after the end of sales. This title is currently still available for rent or purchase. Users who wish to read it should do so before the removal date specified above.

We sincerely apologize for any inconvenience this may have caused.
Thank you very much for using Renta!

The following title will no longer be available for purchase after 10:00 A.M., June 28, 2019(JST):

- Kiss and Tell Author : Anna Takamura

Users who have previously purchased this title permanently will be able to access it from My Books (Bookshelves) even after the end of sales. This series is complete and currently still available for rent or purchase. Users who wish to read it should do so before the removal date specified above.

We sincerely apologize for any inconvenience this may have caused.
Thank you very much for using Renta!

We will be conducting system maintenance on our payment servers from 4:00 - 4:15 a.m. June 26, 2019 (JST).
Users will not be able to purchase anything during this time.
We apologize for any inconvenience this may cause.

Thank you for using Renta!

We will be closed for the Golden Week holidays from April 27, 2019 to May 6, 2019. We will resume business on May 7, 2019!

Please make note of the following change:
Next release date: Tuesday, May 7

We apologize for the inconvenience.
Thank you for using Renta!

The following title will no longer be available for purchase after 10:00 A.M., March 29th, 2019(JST):

- Drummer Boys! Author : Harumi Kurosawa

Users who have previously purchased this title permanently will be able to access it from My Books (Bookshelves) even after the end of sales. This series is complete and currently still available for rent or purchase. Users who wish to read it should do so before the removal date specified above.

We sincerely apologize for any inconvenience this may have caused.
Thank you very much for using Renta!

Thank you for using Renta! Today we would like to unveil a new feature called Renta! Missions.

By clearing various goals on the Renta! Missions page, you will be able to earn extra points. The points you earn from cleared missions will be automatically added to your account. Points obtained from missions will also appear on your Point History page.
Current Renta! users may find that some missions have already been cleared.

New missions will be added occasionally, so be sure to check back and have fun unlocking more points!

We were scheduled to do maintenance on our payment servers on Saturday January 26 (JST), but it has been rescheduled to Tuesday January 29, 1:15 - 6:30 a.m. (JST).

Users will not be able to purchase anything during this time.
We apologize for any inconvenience this may cause.

We will be conducting system maintenance on our payment servers from 1:15 - 6:30 a.m. January 26, 2019 (JST).
Users will not be able to purchase anything during this time.
We apologize for any inconvenience this may cause.

Thank you for using Renta!

We will be closed for the holidays from December 29, 2018 to January 3, 2019. We will resume business on January 4, 2019!

Please make note of the following change:
Next release date: Friday January 4

We apologize for any inconvenience this may cause. We look forward to continuing to bring you top-quality, professionally-translated manga in 2019!

Happy Holidays and Happy New Year to you and your loved ones from the Renta! HQ in Tokyo!

We will be conducting system maintenance on our payment servers from 4:00 - 5:00 a.m. December 26, 2018 (JST).
The payment system will be down for 30 minutes during the above time, and users will not be able to purchase anything during those 30 minutes.
We apologize for any inconvenience this may cause.

Renta! will be undergoing server maintenance on November 19, 2018 between 4:00 A.M. and 6:00 A.M. (JST). The maintenance will last for a very short time (a few minutes to a few seconds) and some users will not be able to access the site.

If you experience any issues with rental or purchase during the maintenance, please contact us from here.

We apologize for the inconvenience.
Thank you for using Renta!

Renta! will be undergoing server maintenance on November 12, 2018 between 4:00 A.M. and 6:00 A.M. (JST). The maintenance will last for 15 minutes and some users will not be able to access the site.

During those 15 minutes...
■You will be redirected to an Under Maintenance page whenever you try to access the site.
■You will not be able to rent or purchase any manga.
■You will not be able to download manga.
■You will be able to continue reading purchased or rented manga through the browser and on the app.

If you experience any issues with rental or purchase during the maintenance, please contact us from here.

We apologize for the inconvenience.
Thank you for using Renta!

Due to a system error, new manga were unable to be released at 10:00 a.m. October 26, 2018 (JST) as scheduled. The release was delayed until 1:00 p.m. (JST).
We apologise for any inconvenience caused.

We will be conducting system maintenance on our payment servers from 4:00 - 5:00 a.m. October 26, 2018 (JST).
For 30 minutes during the above time, users will not be able to purchase anything with MasterCard. Other payment methods will not be affected.
We apologize for any inconvenience this may cause.

We will be conducting system maintenance on our payment servers from 4:00 - 5:00 a.m. October 12, 2018 (JST). The payment system will be down for 30 minutes during the above time, and users will not be able to purchase anything during those 30 minutes. We apologize for any inconvenience this may cause.

Due to new requirements from Google, versions 2.0.2 and older of this android application can no longer be updated.
In order to keep receiving upgrades, please install version 3.0.0 of the android application. You can keep using the same account in the new version.

How to install:
Please access the link below and install the new version of the application:
https://play.google.com/store/apps/details?id=com.ebookrenta.en_app

■ What will be carried over from the old version:
- Number of points you have in your account
- Books that you have bought or are currently renting
- Point history
■ What will not be carried over:
- Items you have downloaded to your bookshelves
*Unfortunately, the books you have downloaded to the bookshelves cannot be moved to the new version of the application. You will need to download them again.

■Warning
When you click the button to download a book, you might be asked to choose between the old and new versions of the application. These is also a chance that the books will be automatically downloaded to the old version of the application. It will not be possible to update the old version of the application and it might stop functioning at some point in the future, so we recommend removing it after downloading the new version.

We will be conducting system maintenance on our payment servers from 3:00 - 5:00 a.m. September 12, 2018 (JST).
The payment system will be down for 10 minutes during the above time, and users will not be able to purchase anything during those 10 minutes.
We apologize for any inconvenience this may cause.

Due to a wrong link, some users may have experienced problems purchasing points between July 26, 2018 11:00 (JST) and July 27, 2018 10:00 (JST).
The link has been fixed. Users should now be able to purchase points.

We apologize for any inconvenience the problem may have caused you.
Thank you for your understanding and continued support.

Thank you for using Renta! Starting today, you can acquire the Premium Member rank. Please find the details below.

■Renta! Premium Members
- Premium Member rank is earned upon spending over $100 USD on manga, novels or tatecomi within any consecutive three-month period.
- Premium Members will receive 2% of their spending back as points.
*For example, if you buy a manga that costs 800 points ($8), you will receive:
800 Points x 2% = 16 Bonus Points
(Regular Members: 800 Points x 1% = 8 Bonus Points)

■Notes:
- Once you become a Premium Member, you cannot lose this rank.
- Premium bonus points may not be available for some items and during certain campaigns.
- There are no additional charges associated with becoming a Premium Member. Check it out here.

Thank you for your continued support.

*This only applies to new users. Existing users will not be able to link their Renta! accounts to their Twitter accounts.
*Renta! app users cannot sign in with SNS accounts like Twitter, Facebook, or Google.

For information on how to sign in with Twitter, click here.

Thank you for using Renta! Our payment system has been switched from tickets worth $1.00 (one US dollar, tax excluded) to points worth $0.01 (one US cent, tax excluded).

■ Date & Time
April 19, 2018 13:00 JST
(April 18, 2018 21:00 PDT)

■ Update Details
All tickets and prices have been changed from tickets to points (1 ticket = 100 points).

■ Notice regarding Bonus Points
Bonus Points are currently temporarily unavailable.
They will be available after 15:00 JST (23:00 PDT).
Please check back after then.

We apologize for the inconvenience.
Thank you for your understanding during the maintenance and your continued support.

Thank you for using Renta! Our payment system will soon switch from tickets worth $1.00 (one US dollar, tax excluded) to points worth $0.01 (one US cent, tax excluded). During the transition period, some of our services will temporarily become unavailable.

■ Date & Time
April 19, 2018 10:00 - 13:00 JST
(April 18, 2018 18:00 - 21:00 PDT)

■ During this time, you will not be able to:
- Purchase tickets (both with credit/debit cards and PayPal)
- Rent books with cash
- Access your Ticket History
- Access your Point Passbook

■ Update Details
- Change in Prices
Using Tickets: 1 Ticket → 100 Points
Purchasing Tickets: 1 Ticket @ USD $1.08 (tax incl.) → 100 Points @ USD $1.08 (tax incl.)

- You will be able to use the points you currently have in your account starting at 1 point.
- Any tickets you currently have in your account will automatically turn into points.
- Ticket History will change to Point History
- Point Passbook will merge with Point History


*On the day of the update, you may temporarily see both tickets and points on certain pages.

Thank you for your continued support.

We will be conducting system maintenance on our payment servers next week.

2:00 - 4:10 a.m. / 4:45 - 5:00 a.m. April 11, 2018 (JST)
The payment system will be down for two minutes during each of the above times, and users will not be able to purchase anything during those two minutes.

3:00 - 5:00 a.m. April 13, 2018 (JST)
Users will not be able to purchase anything during the above time.

We apologize for any inconvenience this may cause.

We will be conducting system maintenance on our payment servers from 2:00 - 5:00 a.m. March 28, 2018 (JST).
Users will not be able to purchase anything during this time.
We apologize for any inconvenience this may cause.

Next Wednesday is a public holiday in Japan, so the site update will be on Tuesday, March 20 instead of Wednesday, March 21.

Users can now access their rented/purchased items and can use any tickets they may have.
We apologize for any inconvenience caused and thank you for your patience.

Due to a problem with our server, some users are currently unable to access books they have rented/purchased, and they are shown as having 0 tickets.
We are working on fixing the problem and hope to have it resolved shortly.
We apologize for any inconvenience caused and thank you for your patience.

Points can now be converted to tickets. We apologize for the inconvenience caused.

Due to a problem with our server, users are currently unable to convert points to tickets. We apologize for any inconvenience caused and thank you for your patience.

We will be conducting system maintenance on our payment servers from 0:30 - 3:30 a.m. February 16, 2018 (JST).
The payment system will be down for one minute during the above time, and users will not be able to purchase anything during that one minute.
We apologize for any inconvenience this may cause.

Thank you for using Renta!
We are happy to announce our new points service has started.

Here's how you can receive points:
- You can receive points every time you rent or purchase any eligible item on Renta! You will receive 1 point for every ticket/dollar used.
- If you sign in and go to the points page each day, you will receive 1 visit point.

Once you have received 100 points, you can redeem them for 1 ticket.
You can see your points in your Point Passbook on My Page.

*This only applies to new users. Existing users will not be able to link their Renta! accounts to their Google accounts.

For information on how to sign in with Google, click here.

We will be conducting system maintenance on our payment servers from 2:00 - 5:00 a.m. January 30, 2018 (JST).
Users will not be able to purchase anything during this time.
We apologize for any inconvenience this may cause.

We will be conducting system maintenance on our payment servers from 4:00 - 4:20 a.m. and 5:00 - 5:20 a.m. January 16, 2018 (JST).
The payment system will be down for one minute during each of the above times, and users will not be able to purchase anything during that one minute.
We apologize for any inconvenience this may cause.

Thank you for using Renta!

We will be closed for the holidays from December 30, 2017 to January 3, 2018. We will resume business on January 4, 2018. !

Please make note of the following change:
New releases: January 3 → January 4

We apologize for any inconvenience this may cause you. We look forward to continuing to bring you top-quality, professionally-translated manga in 2018.!

Happy Holidays and Happy New Year to you and your loved ones from the Renta! HQ in Tokyo!

A problem occured with our PayPal payment system on December 13, 2017, between 10:00 a.m. and 12:00 p.m. (JST), resulting in users being unable to purchase tickets with PayPal.
The problem has been fixed, and users can now buy tickets as usual.
We apologize for any inconvenience caused and thank you for your patience.

Payment services were temporarily unavailable yesterday from 2-5 AM (JST) due to maintenance. We apologogize for any inconvenience caused.

For PC users the link to purchase 10 tickets via credit card was not working between Thursday 7 and Tuesday 12. This has now been fixed. We apologize to any affected users.

Reviews are now fixed. We apologize for the inconvenience and thank you for your patience.

Due to a problem with our server users are currently unable to post reviews. We will let you know as soon as the problem is fixed.

*This only applies to new users. Existing users will not be able to link their Renta! accounts to their Facebook accounts.

For information on how to sign in with Facebook, click here.

We have canceled all transactions (purchases of tickets and rentals made by cash) made while our payment system was down.
If for some reason your purchase has not been canceled, please contact customer support: Inquiry
Once more, we are sorry for anyone who was inconvenienced by this error. We will endevour to ensure that nothing like this happens again.

A problem occured with our payment system on June 29, 2017, between 9:35 and 10:30 a.m. (JST), resulting in users being unable to purchase tickets or use cash to rent content.
The problem has been fixed, and users can now buy tickets and content as usual.
If you bought tickets but have not received them, or bought content but were unable to read it, please contact customer support: Inquiry
We apologize for any inconvenience caused and thank you for your patience.

Thank you for using Renta!
We are happy to announce that the Rental List section has been completely revamped and is now My Books.

We have added some new functions to help make your Renta! experience even more enjoyable and easy to navigate.

- REFINE: We have added the Refine function that allows you to display your books by genre.
- SEARCH: Using the Search bar lets you look for books containing specific keywords.
- VOLUMES/SERIES VIEW: You can display your books sorted either by Volumes or Series.
- DEFAULT BOOKSHELF: This lets you choose either "All Books" or "Unsorted Books" as your default Bookshelf and switch between the two whenever you want. To set either as your default Bookshelf, please choose "Default page"/"Set as Default" in My Books section.

You can find a complete guide with more information on how to use new functions under the "Get Started!" heading in My Books section.

Access My Books now!: My Books

Here at Renta! we constantly endeavor to make your reading experience as convenient and fun as possible. Be sure to keep your eye out for new updates and improvements!

Dear Renta! Users,

From 10:50 to 17:25 on May 22 (JST) several of Renta!'s services were unavailable due to a problem with our system.

Affected services:
-Registration
-Sign-in/Sign-out
-Account Settings
-Ticket Purchase
-Manga/book Rental
-Rental list Display

We sincerely apologize for any inconvenience this may have caused.

We have distributed tickets to users who bought them but did not receive them, which you can confirm via the link below:

Ticket History

Anyone who was renting an item for 48 hours and affected by the system error will be able to extend their rentals by clicking the link below:

Extend Rentals
*Please make sure to do this by June 30 2017 (JST).

If anyone has still not received their tickets, or accidentally bought unwanted tickets, please contact us via the following page:

Inquiries

Once more, we are sorry for anyone who was inconvenienced by this error. We will endevour to ensure that nothing like this happens again.

Due to a system error users cannot currently do any of the following:
-Purchase/rent content
-Read content
-Post Reviews

We will let you know as soon as possible how long the system will be down for.
We sincerely apologize for any inconvenience this may have caused.

Due to a public holiday, customer support will be unavailable from May 3 - May 7.
We apologize for any inconvenience this may cause.

Next Wednesday is a public holiday in Japan, so the site update will be on Tuesday, May 2 instead of Wednesday, May 3.

Our payment system was down for about 4 hours between 17:00 and 21:05 JST.
The Problem has now been fixed, and we offer our sincere apologies to any affected users.
If you were for some reason charged whilst attempting to buy tickets or read manga using the cash option, please contact customer support: Inquiry
We apologize for any inconvenience caused and thank you for your patience.

Our payment processing service is currently down.
Users will not be able to purchase items by cash, or purchase any tickets.
We sincerely apologize for any inconvenience this may cause and will notify you as soon as it is working again.

Thank you for your patience.

We have re-released the Android version of our app. Please download the new version as we will no longer be supporting the old one.

Get the new Android app here: Renta! App

Thank you for using Renta!